The latest official OS for Q10 is 10.3.3.3216 (released 2019). Earlier versions (10.2.x, 10.3.1, 10.3.2) are also available.

Uninstall all existing mobile drivers, restart your Windows PC, and install the official BlackBerry USB driver suite cleanly. Stuck at "Connecting to Bootrom"

To help find the exact file you need, what is listed under your phone's battery, and what error or issue are you currently trying to fix on the device? Share public link

. Since official BlackBerry servers are decommissioned, you must rely on archived community resources. Download Resources