RSCAD user, I want the RSCAD case download to complete reliably even on unstable networks, So that I don’t waste time restarting failed downloads or debugging connection issues.
If you downloaded RSCAD but it fails to launch because it cannot detect your hardware lock: rscad download fix
If the above fixes fail, perform a surgical clean installation. RSCAD user, I want the RSCAD case download
between your PC and the RTDS racks can block asynchronous commands from the racks. Avoid NAT firewalls for direct connections. Hardware Config Files: If RSCAD won't start, it may be missing config_file . Power on your RTDS hardware and use the "Generate configuration file" prompt within RSCAD to create them. RTDS Technologies 4. Technical Support Avoid NAT firewalls for direct connections
If you have followed the steps above and are still encountering issues, the problem may be more technical.
A successful installation can still result in a launch failure if the software cannot communicate with its licensing mechanism. RSCAD utilizes both hardware lock keys (USB dongles) and software-based network licenses. Fixing Hardware Dongle (Sentinel/HASP) Issues