Customer Viewpoint Ratings and Reviews
close Customer Viewpoint Ratings and Reviews
Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Some "repaks" remove high-resolution textures, voiceovers, or cinematic cutscenes to shrink the size, leading to a broken experience. Safe & Official Alternatives
, which changes certain dialogues and lets you keep specific gear like the Aerondight sword. ⚠️ A Note on Safety
: Software like 7-Zip, RAR, or FreeArc is utilized.
: Text and executable code are squeezed using heavy dictionary-based algorithms.
Repack versions (like those from FitGirl or RG Mechanics) often shrink the installer down to